Miniature-Planet

• How do I change website's language, displayed currency, etc?

To access all customizable options and other various information, you have to click on any icon located at the top right hand corner of our website.

This menu contains:
• Search engine (with ability to search by keyword, model scale or reference number)
• Account information (if logged in) or links to log in / create an account
• Displayed currency preference
• Language switching
• Various information (shipping, payment, returns, last news...)
• Contact form

• I am not able to add products to my shopping cart

You need a javascript enabled browser that is set to accept cookies to be able to use the shopping cart and many other features of our website.

• How do I navigate the site and find products?

To navigate this website, simply click on a category you might be interested in.
Categories are located on the top of our website, in the horizontal menu bar.


You may also use our search engine (with ability to search by keyword, model scale or reference number) to quickly find a specific product. The search feature is accessible via the magnifying glass icon, located at the top right hand corner of our website.

• Text is too small and hard to read

If you have some difficulties to read some texts on our website, you can use the "zoom in" function of your browser. Most of time the zoom function can be reached under "View / Zoom" menu, or by keyboard shortcuts Ctrl+ on a PC or Cmd+ on a Mac.

• Your website is loading as text only

This problem can occurs if your browser is using a cached version of some files instead of the modified files on the server, so you can try to clear the cache and reload the page again. Another solution is to reload the page while maintaining the Ctrl key down on a PC, or the Cmd key down on a Mac.
Click here for instructions to clear your browser cache